Explore the pros and cons of managing your own sales site
Even though I’m a web developer, I didn’t plan to start a new site for my Etsy business. I figured, why bother dealing with all that when I could just rely on my Etsy storefront? After all, no matter how well-optimized my own site was, it would never draw the buyers that Etsy does. It seemed like a waste.
Soon enough, however, I realized it was probably a bigger waste not to have my own online base of operations. Let me explain why.
What a website offers you as a maker and seller
There are three main reasons to have a website dedicated to your crafts, services, or intellectual products. Those are…
- Better branding — You can create a much stronger brand identity with a website than you could with a shop banner.
- Smoother sales — If something goes wrong with a third-party sales platform, you don’t need to lose all of your income.
- Easier access to/from buyers — Stay in touch with your clients no matter what happens on your preferred sales platform.
But are those advantages worth starting an entire website? Let’s get into the good and the bad of sales site management to find out.
Pros and cons of starting a craft business website
Below are the more universal benefits and disadvantages of having your own storefront instead of relying only on one of the major sales platforms. If you’re interested in seeing an industry-specific list, just let me know! I’ll be glad to go into more detail in a future post.
Pros:
Better branding | Beyond a header image, you don’t have much say in how your Etsy storefront is presented. That’s an advantage in that it offers users a simpler experience. But it’s a disadvantage when it comes to brand recognition. With your own custom website, however, you can create a comprehensive look on every page.
Unicorn Eclipse is a great example of how to do this right. Everything, from the site’s colors and fonts to the layout and image borders is customized to reflect the creators’ products. This small business also has an Etsy shop, but when it comes to what will stick in a buyer’s memory, there’s no comparison.
A backup storefront | Back in 2024, Mattel claimed IP infringement on Etsy sellers for using the name “Barbie” in their listing names. This resulted in listings being removed and, allegedly, entire Etsy stores being shut down (something that happens when a shop has multiple violations). Then, in 2025, the company began leveling copyright strikes against doll pattern designers for using their dolls as models for doll clothes, citing the fact that American Girl Doll face molds are under their copyright, so even displaying an image of the doll’s face was a copyright violation.
The point is that even if you believe you’re doing everything by the book, you could still lose your shop overnight. But as long as you have your own website with an open and established shop, you can transition seamlessly to selling exclusively through your site if the need arises. And if you have a mailing list (which you can share with buyers in every pattern download or physical sale), you can reach out to clients immediately to let them know what’s happened.
Regular clientèle | It isn’t easy to do, but you can foster a loyal fanbase through your own website. When a seller on Etsy has their own site, I’m more likely to buy from them again (especially if they offer me a coupon code I can only use on their own site). Building a relationship with your buyers through email updates, behind-the-scenes previews, and exclusive offers is how you turn a one-time customer into a long-term fan.
Of course, that comes with certain disadvantages as well…
Cons:
More responsibility | You’ll have to make decisions about where to find web hosting, what shopping cart or sales service to use, and how and where to register your domain. And depending on what type of e-commerce you chose, you might have to manage your inventory manually. You also won’t have the buffer of Etsy’s policies if something goes wrong.
Additional time | Even if you leave all the designing and coding up to someone else (hey, who dropped this plug?), starting up a website is still going to take some time and energy. It’ll be like managing a shop on another sales platform.
Extra expenses | Even just a few extra dollars a month adds up. Beyond that, introductory rates on web hosting and domain name registration tend to go up each year. This is why I didn’t list “no seller’s fees” in the pros section—financially, it generally evens out.
Which is right for you?
If your Etsy business is a side hustle you only plan to do for a limited time, it’s probably not worthwhile to set up your own website. But if you’re trying to establish yourself as a name in your industry or plan to keep your business going for years, you definitely don’t want to pin your success on a single site that you don’t control.
Of course, if your heart is set on starting your own website, consider opting for a free site that’s a base for your brand, but not for e-commerce. You can post blogs and foster brand loyalty with behind-the-scenes looks, but leave all the sales to Etsy. Personally, I’d use a newsletter for this—either with a dedicated mailing list service or something like Substack. A free blog that links to your shop could also be a great tool.
Are you an Etsy entrepreneur, or thinking about becoming one? What are your goals for your online web presence? Let me know in the comments below!
The feature image for this post was taken by Deborah Hudson.
This post was written by a human for We Are Seven without any input from generative AI.






